Privacy Policy — Provious Technologies Apps
This Privacy Policy applies to all mobile applications developed and published by Provious Technologies (“we”, “us”, or “our”), including but not limited to:
- Genzo OMS
- iRest POS
Provious Technologies is the legal entity listed on Google Play. Our official company website is https://introps.com.
Address: 94A Gohagoda Road, Katugastota, Kandy - 20000, Sri Lanka.
1. Introduction
We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect when you use our apps, how we use it, and your rights.
2. Information we collect
2.1 Information you provide
- Account details such as name, email address, phone number, and business information.
- Login credentials (stored securely in encrypted form).
- Customer support messages, inquiries, and feedback.
2.2 Automatically collected data
- Device information (model, operating system version, unique identifiers).
- App usage data (features accessed, screens visited, time spent).
- Crash logs and diagnostics for troubleshooting.
2.3 Optional permissions
Certain features may request permission to access your device's camera, storage, or location. These are optional and used only for the specific features you enable.
3. How we use your information
- To operate and maintain our apps.
- To provide customer support and respond to inquiries.
- To improve functionality and user experience.
- To detect and prevent fraud or unauthorized activity.
- To comply with legal obligations.
4. Sharing your information
- With trusted third-party service providers (hosting, analytics, crash reporting).
- When required by law or legal processes.
- In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
5. Data security
We implement reasonable safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Data retention
We retain personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time using the process described in our Data Deletion Policy.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at the email below.
8. Children's privacy
Our apps are not directed to children under 13. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with the effective date.
10. Contact us
- Company: Provious Technologies
- Website: https://introps.com
- Email: privacy@introps.com
- Address: 94A Gohagoda Road, Katugastota, Kandy - 20000, Sri Lanka